Frequently asked questions.

Membership with one of our nurse practitioners or physician assistants is $80 a month for ages 18–44, $110 for ages 45–64, $140 for ages 65–89 and $110 for ages 90 and over, plus a one-time $150 registration fee. Additional fees for home visits, extra services or send-out labs may apply.

Yes. Andrea Lyonnais, PA-C; Sarah Edwards, FNP-BC; Shelley Thomas, FNP-BC; and Giuliana Cucciniello, PA-C, are accepting new patients. Dr. Arnold, Dr. Kelly and Will Lary, PA-C, are not accepting new patients at this time.

We don’t bill insurance. Under the Direct Primary Care model we no longer depend on health insurance reimbursement to pay for our services, so you don’t pay co-pays or deductibles for your primary care, and you won’t get any surprise bills from us.

No. Concierge practices charge a membership fee but also bill a patient’s insurance. Direct Primary Care practices do not bill a patient’s insurance for services, and are thus free to practice without the constraints of the insurance industry. We want to work for you, not your insurance company.

Not at this time, but we are hopeful for the future.

If you have a Medicare Advantage plan that is an HMO plan, Veritas will not be able to process referrals for you. If you have any questions at all, please call the office at (508) 418-6600.

Yes. Consultations with Dr. Manning, our orthopedic surgeon, are included in your Veritas membership. Injections done by Dr. Manning are available for an additional fee. He sees orthopedic consults in the office on Wednesdays.

Use your provider’s Doxy.me room. All eight rooms are listed in the Telehealth section on this page; for example, Dr. Arnold’s is doxy.me/danarnold. Shelley Thomas also offers some prescheduled evening and Saturday telehealth appointments; check with the office for dates.

If you have a high-deductible plan, you know how expensive office visits and labs can get. The DPC model makes budgeting for primary care simpler, and we can help you find less-expensive services outside our office by avoiding use of your insurance. If DPC works well for you, talk to your broker or employer about less expensive insurance options.

Count yourself fortunate! The DPC model gives us the flexibility to spend more time on preventing illness rather than catching up on disease, through a trusting relationship with your provider, access, and regular education about disease prevention.

We do our best to provide prompt access across the entire team to help cover urgent issues. Each designated provider works directly with a colleague for coverage, and you’ll get to know your provider’s nurse and your personal administrator.

Veritas is Latin for truth, or transparency. Over the last 60 years, health care providers have gradually given control over the profession to insurance companies, the government and corporations, leading to frustrated patients, burned-out health care workers and skyrocketing costs. It is time to be open and truthful about the way things are going in medicine, if we’re going to save it.